Returns & Exchanges
At Standert Bicycles, we want to ensure you are completely satisfied with your high-performance gear. If your purchase isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log in to our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and components are securely protected for transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Inspection and Refund
Once our workshop inspects the returned goods for quality, we will process your refund or ship out your exchange within 5-7 business days.